How does my transaction work?
First, make a decision to purchase a product and add it to your cart.
When ready to check-out you can make an account or check out as a guest.
crwdmarket transacts the payment and the vendor will ship the product directly to you.
Who bills me?
crwdmarket processes the payment as a charge from CROWDPOINT EXCHANGE
What is crwdmarket?
crwdmarket is a web3.0 shopping platform that records its transactions on our proprietary Vogon Blockchain, protecting your identity as a consumer. To learn more about our blockchain ecosystem and decentralized commerce, visit our website at www.crowdpointtech.com.
Order Processing Time
Vendors are instantly notified once the order has been placed through our automated system. The item will be shipped once the vendor processes the shipment. Usual shipping times vary from 3-5 business days depending on location.
How will I know the vendor sent my product?
You will receive an email with a tracking number from the ecosystem as soon as the vendor has shipped the product.
Missing or Delayed Order
If you have not received your order within 14 business days, please email us at email@example.com. We will gladly assist you.
For returns, exchanges or questions, who do I contact?
Return to the marketplace or website where you purchased the product to contact our chat support team, available 24/7/365. You can also contact us by email: firstname.lastname@example.org.
What is the return or exchange policy?
Returns and exchange policies vary by vendor. Refunds or exchanges will generally be covered if there is a defect or damage upon receiving the product. Use the live chat app on the marketplace or product website to discuss concerns. We are here to help.
On behalf of all of the vendors and manufacturers in our marketplaces, we appreciate your business! Our decentralized commerce “dCommerce” platform is pioneering the many-to-many economy through social marketplaces. Find and support local product owners, manufacturers and vendors who have great products to bring to the consumer space and are looking for their ideal customer: YOU! Consumers earn rebates on purchases amongst other benefits in the ecosystem. To learn more visit https://crwd.market