VRAI anyWare

Why you need Vigilant Robotic Artificial Intelligence (VRAI) for remote management and onsite technical support

VRAI anyWare is a technology that is installed on your mobile phone, laptop, desktop, or server.  It provides 365/24/7 chat available for IT help, questions, issues, and support in general. Helping you resolve your problems through internet connection.

Normally remote IT is 100% dependent upon the person who is looking at your computer.  With VRAI anyWare the talent and experience of your support provider are powered by big data analytics with artificial intelligence.

At VRAI we understand that homes and small businesses are reliant on technology, any IT issues need to be addressed immediately.

Our VRAI anyWare technology and service deliver a fast, efficient and cost-effective solution for addressing the majority of IT support issues – over 90% of help desk queries are fixed remotely by our 24/7 support without the need for an on-site visit by one of our engineers.

By accessing your computers remotely and seeing the same screen you do, our experienced team can quickly locate the problem and help you implement a solution –  all you need is an internet connection.

If the issue cannot be fixed remotely, our army of managed service providers and technicians, at the touch of a button on your app will swiftly be on-site to fix the problem.

VRAI anyWare is included as part of a VRAI membership,  a flexible and cost-effective IT support solution. Our 8 Step Process for a new beginning offering speed and safety include:

	Explore all Vulnerabilities Continuously identify vulnerabilities, understand the risks, exploitation potential, and migration.
	Prevent Attacks with Early Detection and a Proactive "Left of Bang" approach Detect and respond to IoA (Indicator of Attack) and IoC (Indicator of Compromise).
	Recommend, if necessary onsite performance boost Our VRAI anyWare will identify issues on your device and make recommendations to return it to out-of-the-box brand new computing and internet performance.
	Keep Everything Updated Automates the process of patching operating systems and a wide variety of third-party applications. Plugging the gaps before a hacker can exploit them.
	Monitor Software & Hardware Assets Discover and manage assets. Inventory your applications and devices. Ensure efficient usage.
	Control How Your Devices Should Work Manage your endpoints and ensure their well-being. Check the health status, deploy applications, control devices.
	Stay Compliant to Regulations Comply with regulatory standard benchmark and stay compliant with PCI, HIPAA, NIST 800-53 and NIST 800-171.
	Deliver a 4D Defense-in-Depth Provide a plan to keep you safe in your ecosystem, at your perimeter, and in your network.